Frequently Asked Questions About Pizza Salvatore

We receive many questions about our pizza-making process, ingredients, and the traditions behind authentic Neapolitan cuisine. This page addresses the most common inquiries from our customers, providing detailed information about what makes Pizza Salvatore unique and how we maintain the highest standards of quality and authenticity.

From questions about dietary accommodations to curiosity about our cooking methods, we've compiled comprehensive answers based on our decades of experience and family traditions. If you don't find the answer you're looking for here, please don't hesitate to contact us directly. You can also visit our main page to learn more about our approach to traditional pizza making, or check our about page for information about our history and values.

What makes Neapolitan pizza different from other pizza styles?

Neapolitan pizza differs fundamentally in dough preparation, cooking method, and ingredient selection. The dough uses only four ingredients: flour, water, salt, and yeast, with no oil or sugar added. It ferments for at least 24 hours, creating complex flavors and an easily digestible crust. The pizza cooks in 60-90 seconds at 800-900°F in a wood-fired oven, creating a soft, pliable center with a slightly charred, puffy exterior. Neapolitan pizzas are smaller (11-12 inches) than American pizzas, use San Marzano tomatoes and fresh mozzarella rather than aged cheese, and feature minimal toppings to let each ingredient shine. The result is a lighter, more delicate pizza that's eaten with a fork and knife rather than by hand.

Do you offer gluten-free or vegan pizza options?

Yes, we offer both gluten-free and vegan options, though we're transparent about the limitations. Our gluten-free crust is made from a blend of rice flour, tapioca starch, and potato starch, prepared in a dedicated area to minimize cross-contamination. However, we cannot guarantee 100% gluten-free preparation as our kitchen handles wheat flour extensively. The gluten-free pizzas cook on separate pans at slightly lower temperatures (750°F) for about 5-6 minutes. For vegan customers, we offer cashew-based mozzarella made in-house and ensure our tomato sauce contains no animal products. We have six fully vegan pizza options, and our staff can modify many dishes to accommodate vegan requirements. We also offer whole wheat crust as an alternative to our traditional 00 flour dough.

How long does it take to get a pizza after ordering?

During typical service, expect 15-20 minutes from ordering to receiving your pizza at your table. Each pizza takes 70-85 seconds to cook, but we prepare them one at a time to ensure optimal quality. During peak hours (Friday and Saturday evenings, 6-8 PM), wait times can extend to 25-35 minutes as our single oven can only accommodate two pizzas simultaneously. We don't pre-make or partially cook pizzas because the dough begins to degrade within minutes of being stretched. For takeout orders, we recommend calling 30 minutes ahead. Large groups should note that if six people each order a different pizza, the last pizza will come out about 15 minutes after the first, though we try to time things so everyone receives their food within a reasonable window.

Why are your pizzas more expensive than chain restaurants?

Our pricing reflects the quality of ingredients and labor-intensive traditional methods. San Marzano DOP tomatoes cost $4.50 per 28-ounce can compared to $0.80 for standard canned tomatoes. Our Caputo 00 flour runs $42 per 55-pound bag versus $15 for standard bread flour. Fresh mozzarella costs $6.20 per pound compared to $2.80 for pre-shredded low-moisture mozzarella. Beyond ingredients, our dough requires 24-48 hours of fermentation with temperature monitoring, our wood-fired oven consumes $80-100 in oak wood daily, and each pizza maker trains for 6-12 months before working independently. According to the Bureau of Labor Statistics, food costs represent about 28-35% of menu prices for full-service restaurants. We also maintain lower table turnover rates because authentic Neapolitan pizza is meant to be savored, not rushed.

Can I order half-and-half or customize toppings on pizzas?

We generally don't offer half-and-half pizzas because authentic Neapolitan pizza is designed as a complete flavor composition, and splitting pizzas disrupts the balance and cooking characteristics. The different toppings release moisture at different rates, affecting crust texture. However, we do accommodate reasonable modifications: adding or removing ingredients from existing pizzas, adjusting spice levels, or requesting extra basil or olive oil. We're happy to substitute ingredients for allergies or dietary restrictions. For groups wanting variety, we recommend ordering multiple whole pizzas and sharing, which is the traditional Italian approach. Each pizza serves one person as a main course or can be shared as part of a larger meal with appetizers and pasta. We find this approach lets everyone experience each pizza as intended while still trying multiple varieties.

What type of wood do you use in your oven and why does it matter?

We burn exclusively seasoned oak wood that's been dried for at least 18 months to reduce moisture content below 20%. Oak burns at consistent temperatures between 850-900°F, produces minimal smoke once established, and imparts a subtle, clean flavor without overwhelming the pizza. We avoid softwoods like pine or cedar, which contain resins that create acrid smoke and uneven heat. The wood burns in a separate chamber to the side of the cooking floor, with flames licking across the oven dome to create radiant heat. We go through approximately 40-50 pounds of wood per service, maintaining the fire continuously during operating hours. The wood-fired method creates a different heat profile than gas or electric ovens: intense radiant heat from above, conductive heat from the stone floor below, and convective heat from the air, cooking the pizza simultaneously from multiple directions and creating those characteristic charred spots.

Common Dietary Accommodations and Modifications Available
Dietary Need Available Options Preparation Notes Additional Cost
Gluten-Free GF crust for all pizzas Separate prep area, cannot guarantee 100% GF environment +$4
Vegan Cashew mozzarella, 6 dedicated pizzas All vegetable toppings are vegan-friendly +$3 for cheese sub
Vegetarian 8 dedicated pizzas, most customizable Can modify meat pizzas by removing protein No charge
Dairy-Free Pizzas without cheese, olive oil finish Can substitute cashew cheese +$3 if adding substitute
Low-Sodium No-salt-added sauce, reduced cheese Dough contains necessary salt for structure No charge
Nut Allergies Most items nut-free Pesto contains pine nuts, vegan cheese has cashews No charge

Additional Resources

  • We follow FDA guidelines on food allergies and clearly mark common allergens on our menu including wheat, dairy, eggs, and tree nuts.
  • Learn more about the history of Neapolitan pizza, which dates back to the late 18th century in Naples, with the modern form emerging in the 1880s when tomatoes became a standard topping.